Privacy Policy

This Privacy Policy explains how LILIUM VITAE collects, uses, and protects personal information when you visit liliumvitae.com, contact us, create an account, or place an order.

Information we collect

Depending on how you use the store, we may collect contact details, shipping and billing information, order and transaction details, account information, communications with us, and technical information such as device, browser, and cookie data.

How we use information

We use personal information to process and deliver orders, provide customer support, manage accounts, communicate about orders, improve our website and products, prevent fraud, and send marketing communications where permitted. You can unsubscribe from marketing messages at any time.

Service providers

We may share information with Shopify and service providers that help us operate the store, process payments, provide analytics, support customers, send communications, and fulfill or ship orders. These providers may process information in countries outside Brazil.

Cookies and similar technologies

We use cookies and similar technologies to keep the store functioning, remember preferences, understand website use, and support marketing where permitted. You can manage cookies through your browser settings.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes described here, including order fulfillment, customer support, accounting, fraud prevention, and legal obligations. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.

Your choices and rights

Subject to applicable law, you may have rights to access, correct, delete, or receive a copy of personal information, and to object to or restrict certain processing. Contact us to make a request. We may need to verify your identity before responding.

Contact

For privacy questions or requests, email hello@liliumvitae.com.

This policy may be updated when our practices or legal obligations change.